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Service Agreements

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"Love your company. Having a Gold contract with you is the best investment a homeowner can make."

- David Y

CroppMetcalfe HVAC Service Agreements

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A CroppMetcalfe Service Agreement is the best way to help you and your family be comfortable in your home. Here is a quick reference to the difference between our Service Agreements so you can choose the one that is right for you and your home!

Here are a few of the reasons to sign up for a CroppMetcalfe Service Agreement:

Priority Emergency Service
You will receive priority status for all service calls. CroppMetcalfe services our Preferred Service Plan customers first. Our technicians are electronically dispatched to insure prompt response time. We maintain a complete, computerized service history on your equipment.

Recommended by Manufacturers and EnergyStar
Planned maintenance is not only recommended by all major equipment manufacturers, some actually require it. Don’t risk invalidating your manufacturer warranty by not maintaining your system.

Extends Life of Equipment
Planned maintenance inspections help extend the life of your equipment. Your equipment will operate as efficiently as possible.

Increases Efficiency
A clean and properly operating system may help save money on energy bills.

Reduce Emergencies
Regular maintenance may help catch potential problems before they develop into repairs.

Fully Stocked Vehicles
Trucks in our fleet are fully stocked with parts, tools and equipment to help keep most systems running properly.

Computerized Service Records
We maintain a complete, accurate and easily accessible electronic service record on your equipment. This allows us to dispatch the perfect technician to take care of your equipment.

Quality Service You Can Trust
CroppMetcalfe has been exceeding our customer’s expectations since 1979. Our mission is to satisfy your home comfort needs and count you as one of our many "Customers for Life."

Peace of Mind
You can rest assured knowing that your home comfort needs are being taken care of professionally by one of the nation's top rated contractors.

Trained Professional Staff and Technicians
CroppMetcalfe hires only the best. All of our technicians are factory trained and certified and are required to attend at least 40 hours per year of continuing education. In reality, most CroppMetcalfe technicians actually complete over 100 hours of training.

Prompt Response Time
Our technicians are electronically dispatched. To insure we meet your needs, we maintain a complete, computerized service history on your equipment.

Refrigerant Regulations
CroppMetcalfe technicians are fully licensed and certified to meet all refrigerant requirements.

Safety
A CroppMetcalfe Preferred Service Plan can help keep your home comfortable. CroppMetcalfe offers a full line of Indoor Air Quality products and services.

Automatic Renewal
As long as your Preferred Service Plan remains active it will automatically renew each year and you will not need to re-qualify your equipment to maintain coverage.

Easy Payment Method
We accept personal checks, American Express, MasterCard, VISA or Discover.

Click on one of the links below to learn more about our Service Agreements or contact us to and ask for our Service Agreements Department for more information.

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What Our Customers Say...

"I've been a CroppMetcalfe customer for 9 years and you have always provided outstanding service. I just had my semi-annual maintenance done, and I wanted to thank George for the truly outstanding service, professionalism, and excellent advice. He is definitely one of the best 5-Star Technicians I've had! Thank you CroppMetcalfe!"

Bill H