Water Heater Service, Repair & Installation

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Water Heater Service


Water Heater Information

Typically, a water heater is out of sight, out of mind — people only think about it when there is an issue. Your water heater is responsible for heating all water in the home for showering, cooking, and cleaning. 
Water heaters can be powered by either gas or electricity, depending on the type of energy available in your home.
What are the most common types of water heaters?
The two most common types of water heaters are traditional and tankless.

What is a Traditional water heater?

A traditional water heater is commonly found in most homes. Water is heated and stored in a tank until a user demands hot water.  

What is a tankless water heater?

Using high-powered burners to quickly heat cold water as it is needed, a tankless water heater is the most energy-efficient water heater option.

Water Heater Repair

Water heaters can stop working for a variety of reasons including leaks, improper electrical hookup, loss of pilot light, and more.
  • Low water pressure. Sediment in your water supply can build up over time and cause damage to your plumbing equipment. You may also notice lime deposits on your shower head and/or faucets. 
  • Leaking water tank. Over time, your water heater can start to leak as the inner liner corrodes. This can lead to other serious problems such as water damage and mold growth.
  • No hot water. Lack of hot water or not enough hot water could indicate that a heating element needs to be replaced. If your water heater isn’t working properly, check to make sure there aren’t any issues with the fuel source. 

Water Heater Installation

Wondering if you need to replace your water heater? There are some signs that indicate it may be time for a new water heater installation.
What are some signs I need a new water heater?
  • Age of equipment. Gas water heaters typically last between 8 and 12 years, while electric heaters last anywhere from 10 to 15 years.
  • Rust. If there is visible rust forming on your tank, or if you notice a reddish tinge to your water supply, it’s time for a new water heater. 
  • Strange noises. Pay attention to any gurgling or popping noises coming from your water heater. 
  • Cold water. If your water heater can no longer produce hot water, especially if it’s been serviced in the past year or so, you may need a new system. 

What should I do if my water heater is not working properly?

If your water heater is not operating properly or not giving you hot water at all, schedule a service appointment with CroppMetcalfe. 
Our certified 5-Star Plumbing Technicians have the knowledge and tools to fix your water heater problem right away and can recommend the right water heater for you if you need to replace your current equipment. Call CroppMetcalfe’s plumbing experts to schedule an appointment today. 
Where does CroppMetcalfe provide water heater services?
CroppMetcalfe provides water heater service throughout the DMV. Check out our full list of service areas, including:
… and more!


"Erica was just great...so helpful and friendly. I'll ask for her next time, I was so impressed and gratified by her responsiveness. I am a very long time customer & she tops all."

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