CroppMetcalfe By HomeServe

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HomeServe USA Bolsters HVAC Business with Acquisition of Washington, D.C. Metropolitan Area’s CroppMetcalfe

Norwalk, Connecticut -– March 13, 2019 -- HomeServe USA (HomeServe), a leading provider of service plans, repair and installation services for the home, today announced its acquisition of CroppMetcalfe. Based in the Washington, D.C. Metropolitan area, CroppMetcalfe serves residential and commercial customers throughout D.C., Maryland and Northern Virginia.  
Adding CroppMetcalfe to HomeServe’s quickly growing HVAC business nearly doubles its HVAC workforce, and offers the company the opportunity to significantly increase its customer base in and around the nation’s capital. In operation since 1979, the 40-year old CroppMetcalfe is widely respected for its heating and air, plumbing, electrical, pest control and home performance services. Combined with HomeServe’s existing HVAC business, the company will continue claiming a larger piece of the estimated $29 billion annual HVAC business opportunity in the U.S.
“Whether homes and communities are old or new, they all have one thing in common: the need for skilled and reliable tradespeople. That’s what the people of the D.C. area have gotten for 40 years from CroppMetcalfe. And that’s why we’re proud to have them join our company,” said John Kitzie, CEO of HomeServe North America. “As we explore opportunities to expand our home services business around the U.S., we’re laser focused on finding companies with business traits similar to CroppMetcalfe and the other high quality well respected companies we have acquired to date.”
CroppMetcalfe is a nationally recognized, award winning company, and has been named the PHCC National and Virginia Contractor of the Year and Contracting Business Magazine’s Residential Contractor of the Year, an Air Conditioning Contractors of America (ACCA) Residential Contractor of the Year and won the Carrier President's Award 12 years in a row.
“I’m proud to carry my father’s legacy forward and ensure that the company he started 40 years ago continues being a leader in this industry,” said Tim Cropp, General Manager of CroppMetcalfe. “With a workforce of more than 300 dedicated HVAC, plumbing, electrical & pest control techs, we’re excited to continue offering excellent service to our customers while growing throughout the region to help make our customers HomeServe’s customers.”
HomeServe has been serving customers in the Washington, D.C. Metropolitan area since 2009, where the company currently serves 165,000 homeowners with over 320,000 repair service plans.
CroppMetcalfe joins HomeServe’s 2018 acquisitions of Cleveland-based Geisel Heating, Air Conditioning and Plumbing and Long Island’s Gregg Mechanical as part of its expanding HVAC service and installation business. Leading HVAC businesses interested in exploring the opportunity to join HomeServe should contact Rob DiPietro, Senior Vice President, Energy Service and New Ventures at Rob.Dipietro@HomeServeUSA.com. For more information about HomeServe, visit www.HomeServeUSA.com.
About HomeServe USA Corp.:
HomeServe USA Corp. (HomeServe) is a leading provider of home repair solutions serving 3.7 million customers across the US and Canada under the HomeServe, Home Emergency Insurance Solutions, Service Line Warranties of America (SLWA) and Service Line Warranties of Canada (SLWC) names.
Since 2003, HomeServe has been protecting homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home repair emergencies by providing affordable repair coverage, installations and quality local service.
As an A+ rated Better Business Bureau Accredited Business, HomeServe is dedicated to being a customer-focused company supplying best-in-class repair plans and other services to consumers directly and through over 600 leading municipal, utility and association partners.
HomeServe is a proud sponsor of This Old House on PBS, working together to provide homeowners expert advice on maintaining, enhancing and protecting their homes. For more information about HomeServe, a Connecticut Top Workplace winner and recipient of thirty-three 2019 Stevie Awards for Sales & Customer Service, or to learn more about HomeServe's affordable repair plans, please go to www.homeserveusa.com.
To connect with HomeServe on Facebook and Twitter, please visit www.facebook.com/homeserveusa and www.twitter.com/homeserveusa.
HomeServe USA
Myles Meehan
Phone: 203-356-4259
Hill+Knowlton Strategies for HomeServe USA
Merrie Leininger
Phone: 775-846-0664
Eric Tessel
Phone: 703-698-8855

What Our Customers Say...

"I've been a CroppMetcalfe customer for 9 years and you have always provided outstanding service. I just had my semi-annual maintenance done, and I wanted to thank George for the truly outstanding service, professionalism, and excellent advice. He is definitely one of the best 5-Star Technicians I've had! Thank you CroppMetcalfe!"

Bill H