Exciting News From CroppMetcalfe and Harvey Hottel!

We are exceptionally pleased to announce CroppMetcalfe will now be serving the needs of all Harvey W. Hottel, Inc. residential customers! While Harvey Hottel will still be operating in the commercial market, Jeff Hottel, President of Harvey Hottel, is proud to recommend CroppMetcalfe as the company of choice to all of his valued residential customers.

CroppMetcalfe was established in 1979 with the goal of creating “Customers for Life.” This sustained commitment to exceptional customer service has resulted in numerous industry awards. This includes being a NINE-time recipient of the extremely prestigious Carrier President’s Award, as well as winning the Air Conditioning Contractors of America 2011 Residential Contractor of the Year Award. Without reservation, Jeff Hottel knows CroppMetcalfe’s team of professionals will provide you with the same level of commitment and customer service you have received from the Harvey Hottel team.

What does this exciting news mean for you? At first glance, everything is the same. You will still call your regular phone numbers, Harvey Hottel’s 301-921-9599 or 703-876-9599 or CroppMetcalfe’s 301-313-0700. Highly trained and certified 5-Star professionals will be dispatched to install and/or service your home. 

You will continue to have access to online scheduling and 24/7 emergency service. Your Service Agreement(s) will remain active and unchanged. CroppMetcalfe is proud to offer you expanded benefits and services, including:

  • Air Conditioning, Heating, Plumbing, Home Performance and Pest Control Services
  • Additional technicians with locations in Beltsville, MD and Fairfax, VA
  • A Preferred Service Policy Department at 703-698-4205 for any questions you may have about your service agreement(s)
  • Our website where you can view our products and services, special offers, and additional helpful information

Jeff Hottel and his Harvey Hottel team thank you for being a loyal customer, and for referring us to your neighbors, friends and family over the years. We at CroppMetcalfe welcome you to our family and look forward to making you a “Customer for Life.”