Why CroppMetcalfe? Because our company was built on and continues to provide high quality service, products, and complete customer satisfaction. We now have tens of thousands of systems under our preferred service policies. Over 90 percent of our residential and commercial policy customers renew every year. Our most loyal customers have stayed with us for over 20 years.
On top of that, each year thousands of new customers looking for the best service available, choose CroppMetcalfe. Our technicians stay up-to-date by completing 40 or more hours of CroppMetcalfe and factory training annually. And our sales of air conditioning and heating systems, plumbing equipment, pest control services, security systems, and services continue to grow.
Preventive maintenance, routine duct cleaning, freon recovery, guaranteed repairs ... however and whenever you need our support, we're ready to perform. We'll even adjust our hours to accommodate your busy schedule. Thanks to our tremendous parts inventory, multiple metro-area-locations, radio dispatched fleet, and 365-days-a-year operation, you can count on us whenever you need help.
Constant updating on service techniques and product innovations lets these skilled professionals give you the little extras that make a difference in today's industry.
You always receive a complete written report on all work performed. We make two thorough inspections each year to advise you of needed repairs, and we only do the work you authorize. And with a selection of preferred service agreements available, we can provide exactly the level of support that meets your needs. From basic preventive maintenance with discounts on parts, up to the full coverage, all-parts-and-labor-included Gold Service Plan.